Eye tests
How often should I have an eye test?
The NHS recommends most adults have an eye test every two years. Your optometrist may advise more often, for example if you have diabetes, a family history of glaucoma, are over 70, or for children.
How much is an eye test?
Free on the NHS if you qualify, otherwise £30 for a private eye examination. See all prices.
How long does an eye test take?
Adult appointments are 30 minutes and children's are around 20 minutes.
What is retinal imaging?
A detailed photograph of the back of your eye that helps your optometrist look for signs of eye conditions. It's available at Great Barr: included on private tests, £10 with an NHS test and free for new patients over 60.
Do you do home visits?
No, we don't offer home eye tests. Both our practices are fully wheelchair accessible with free parking outside.
NHS and vouchers
Who gets a free NHS eye test?
People aged 60 or over, under 16s, under 19s in full-time education, people with diabetes or glaucoma, people aged 40 or over with a parent, sibling or child with glaucoma, people registered sight impaired, and people on certain benefits. Full eligibility.
Can I get a free eye test on Universal Credit?
Yes, within the earnings limits. See how it works.
Are NHS vouchers valid for contact lenses?
At Direct Vision, NHS optical vouchers are used towards glasses.
Can I put my voucher towards nicer frames?
Yes. Choose free from our voucher range, or put your voucher towards any complete pair and pay the difference.
Glasses and lenses
How long do glasses take?
Usually 7 to 10 days for single vision and 10 to 14 days for varifocals.
Can I bring my own prescription?
Yes. You don't need to have your eye test with us to buy glasses from us.
Can you put new lenses in my own frames?
Usually, yes. Reglazing your own frame is done at your own risk, and we'll advise you first on whether your frame is suitable. About reglazing.
How does second pair half price work?
On all private complete pairs, including lens upgrades. Your second pair can be completely different, such as prescription sunglasses.
Are you a Zeiss practice?
Yes, we're an authorised Zeiss partner practice. Zeiss lenses.
Booking and our practices
How do I book?
Book online, or call Great Barr on 0121 325 0665 or Sheldon on 0121 742 9599.
When are you open?
Great Barr: Monday to Friday 9 to 1 and 1:30 to 5, alternate Saturdays 9 to 1. Sheldon: Tuesday to Friday 9 to 5, alternate Saturdays 9 to 1, closed Mondays.
Is there parking?
Yes, free parking outside both practices.
